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WooCommerce plugin

The TellySend Connect plugin sends customers, orders, carts and browsing from your store, and brings the attribution token back with each order.

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TellySend connects to WooCommerce through its own plugin. Install it, paste the store key from your TellySend account, and the store starts streaming events.

What it sends

  • Customers: created, updated, with their marketing consent when the store collects it.
  • Orders: placed, completed, refunded, with line items, coupon codes and the affiliate who referred the sale.
  • Carts and checkouts: added to cart, reached checkout, for known customers.
  • Browsing: product views, for logged-in customers.
  • Signups from the store's own forms (common form plugins are supported).

What it brings back

When someone lands on your store from an email or text link, the plugin keeps the link's attribution token and returns it with the order, so a click can be tied to a purchase without relying on cookies from a third party.

Consent handling

The plugin never downgrades consent. A stored yes is never overwritten by an order that didn't ask the question. A per-brand setting decides whether creating an account counts as opting in.

History sync

On connection, past customers and orders are imported so segments and attribution have history to work with. Imports never start flows.

Questions

Do you support Shopify?

Yes. Shopify stores connect through the TellySend Shopify app; see the Shopify page in these docs. Most of the brands we run are on WordPress, which is why this page is the WooCommerce one. There is also a contacts API and a one-link hook for feeding contacts from any system.

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