TellySend connects to Shopify through its own app. Install it from your TellySend account, approve the permissions Shopify asks for, and the store is connected. No theme edits for orders, checkouts and customers.
What it sends
- Customers: created and updated, with the email and SMS marketing consent Shopify recorded for them.
- Orders: placed, paid, fulfilled, refunded, with line items and discount codes.
- Checkouts: started and left, so Abandoned Checkout runs on real checkouts, not guesses.
- Carts: items added, for known customers.
- Browsing: product views, for customers the storefront can identify.
What it brings back
A link in an email or text lands on your store with its attribution token; the token stays with the visit through checkout and comes back with the order, so a click can be tied to a purchase.
Consent handling
Consent comes from Shopify's own records: a customer Shopify shows as subscribed to email marketing is opted in here, and the same for SMS. TellySend never downgrades a stored yes on the strength of an order or a profile edit that didn't ask the question. Unsubscribes made through a TellySend email are recorded here at once.
History sync
On connection, past customers and orders are imported so segments and attribution have history to work with. Imports never start flows.
Discount codes
Codes created in Shopify and printed in an email vouch for that email's sales, the same as on WooCommerce. Shopify Email, if you used it, is simply turned off; the two never run at once.