Moving from Sendlane

A Sendlane alternative for peptide brands

Sendlane is ecommerce email and SMS software that some peptide agencies use for their clients. Businesses offering pharmaceutical products can't use the service. TellySend is an email and SMS marketing platform built for peptide, research-compound and supplement brands, run for you by our team, and it says so in writing.

Campaign
Campaign email designed for Aurelix, a made-up brand

What Sendlane's own policy says

What you use in Sendlane, and where it lives here

In SendlaneIn TellySend
AutomationsWelcome, browse, added to cart, abandoned checkout and post-purchase flows, with waits, splits and exit-on-purchase. We rebuild yours.
CampaignsDesigned sends with scheduling, plus paced sending that works through a big list a batch a day.
SegmentsBy purchase history, order count, spend, engagement and RFM, evaluated live at send time.
Signup forms and popupsEmbedded forms, popups and hosted signup pages, with optional double opt-in.
SMSText campaigns with carrier registration, quiet hours, STOP handling and tracked links.
ReportingEvery order tied to the email or text that drove it, split into confirmed and likely.
Store integrationWooCommerce through our plugin (orders, carts, browsing and customers) and Shopify. Most peptide brands are on WordPress, and that is where the plugin lives.

What's different

Sendlane is software you run yourself. TellySend is a platform our team runs for you: we set it up, rebuild your automations, design and send the campaigns, and watch deliverability. You get a login to see everything and a report every week.

Every brand sends from its own sending domain from day one, warmed up from your best customers first, so the reputation you build stays with your domain.

How the move goes

  1. Export everything while you still have access: contacts with consent, lists, and your openers and clickers from the last 90 days.
  2. We import your contacts with their consent records and connect your store.
  3. We rebuild your automations and redesign the emails in them.
  4. Your new sending domain warms up over about a month, starting with your recent openers and buyers.
  5. Campaigns and texts go out on schedule, with a weekly report.
Welcome flow
Welcome flow email designed for Vellora Labs, a made-up brand

Questions

Does Sendlane allow peptide brands?

Sendlane's terms (updated February 22, 2024) say businesses offering pharmaceutical products cannot use the service. Peptides aren't named. Some peptide agencies use it anyway; get your category confirmed in writing before you move a list.

What is a good Sendlane alternative for peptide brands?

One whose published policy names your category as who it's for. TellySend's does: peptide and research-compound brands, including research use only, for email and SMS.

Why would I switch from Sendlane to TellySend?

If you'd rather have a team run the platform than operate it yourself, if you want a written yes for your category, or if you want your own sending domain and attribution that separates confirmed sales from likely ones.

Sendlane is a trademark of Sendlane. TellySend is not affiliated with Sendlane. See also our Klaviyo alternative page and the best email platforms for peptide brands.

Get a proposalMoving off Sendlane? Tell us about your brand.